Account and access
Help with signing in, invitations, permissions, branches or member access.
How can we help your church?
Tell us what you’re trying to do and where you got stuck. We’ll help you find the next step.
Send a support request[email protected]Contact support
Send us a message
Share a few details and our team will get back to you by email.
Please don’t include passwords, one-time codes, or members’ private financial details.
What do you need help with?
Plans and billing
Questions about your church’s plan, member limits or branch capacity.
Using ChurchLuma
Get help finding a feature or understanding a workflow in your workspace.
Help us understand the issue
Include your church name, the page or feature, and what you expected to happen. A screenshot can help explain the issue.
For your security, don’t email passwords, one-time codes, or members’ private financial details.